Regardless of what sort of work you do, when you’re working with clients you always want to end the project knowing that your client is happy not only with the outcome but also in how it was to work with you. Happy clients are much more likely to return to you when they need more work done, but we all occasionally get that one client who’s harder to please and make sure they’re happy throughout the project.
Obviously one way to ensure your client is happy is to make sure that you’re doing the work on their project and being a good business owner. However, another great way to help make sure all of your clients are happy is to start managing their expectations before, during, and even after their project is over.
It’s important to start your projects off on the right foot and manage their expectations before you even have them sign on the dotted line, so today I want to share with you how you can start managing your clients’ expectations before and during the project.